About

Amel Chehayeb is a highly accomplished Principal Content Developer at ServiceNow with over 13 years of relevant experience in the field. She holds an impressive list of certifications including an MBA, PMP, ACP, CSA, and ITIL. Currently, she is serving as the Principal Curriculum Developer - Training and Certification, responsible for providing the best training experience in ITBM PPM, Agile/SAFE, and DevOps product applications for customers and partners. Amel has previously worked as a Senior Program Manager - Academic Programs at ServiceNow, where she was responsible for overseeing the global Academic Partner program. She actively drove program development, awareness, and global delivery, directing key program milestones and adjusting program plans and/or resources to meet the needs of partners and customers. Amel's educational background is equally impressive, with a Doctor of Philosophy (Ph.D.) in Strategy and Innovation from Capella University, a Master of Business Administration (M.B.A.) in Corporate Business Innovation from Post University, and a Bachelor of Science (B.S.) in Business Management from Central Connecticut State University. Amel's technical expertise lies in DevOps, and she has been associated with ServiceNow - one of the fastest-growing cloud companies that focus on transforming the delivery & management of services to help modern enterprises operate faster and be more scalable than ever before. Amel is a highly motivated and dedicated professional who is passionate about providing the best training experience to customers and partners. She is a team player and has excellent leadership skills, enabling her to direct work efforts, identify and mitigate functional, quality, and timeline issues. Amel is an asset to any organization she works for and is always looking to expand her knowledge and skills to stay at the forefront of the industry.